Public Complaints

This statement briefly sets out the procedures that will be followed upon receipt of your complaint against a member of the Akwesasne Mohawk Police Service and your rights in regards process.

The location in which the incident took place will determine which process you should follow to file your complaint. If the incident took place in Ontario, you must follow the process below using the form provided at the bottom of this page. If the incident took place within the province of Quebec you may file your complaint here online as: https://deontologie-policiere.gouv.qc.ca/en/le-commissaire/nos-services/deposer-une-plainte.html

No matter where your complaint is lodged a copy of the complaint will be sent to the Chief of Police/designate of the Akwesasne Mohawk Service for review.

The member (s) involved will also be informed of the general substance of the complaint unless to do so would prejudice the investigation.

SHOULD YOUR COMPLAINT BE AGAINST THE CHIEF OF POLICE/DESIGNATE, IT SHALL BE FORWARDED TO THE CHAIR OF THE AKWESASNE MOHAWK POLICE COMMISSION.  

COMPLAINT PROCESS

INFORMAL RESOLUTION:

Attempts to resolve your complaint can be made informally before a full investigation is conducted by the Chief of Police/Designate. No complaint can be resolved informally unless both you and the member(s) involved agree, in writing, to the resolution in the presence of the investigator/mediator.

INVESTIGATION AND REPORTS:

Upon receipt of your complaint and if an informal resolution has not been reached or your complaint is of such a serious nature that it demands a full investigation, then such investigation will commence immediately.

You will receive a report acknowledging your complaint and a report on a monthly basis thereafter, unless the investigation of the complaint might be prejudiced by do doing.

If, at any time you are not satisfied with the manner in which your complaint is being handled, you may contact the Akwesasne Mohawk Police Commission advising them of your concern.

When the investigation has been completed, a final report will be sent to you, the Akwesasne Mohawk Police Commission and the member(s) concerned.

DECISION OF THE CHIEF OF POLICE/DESIGNATE:

After reviewing all investigative report, the Chief of Police or his/her designee shall recommend, in writing to the Akwesasne Mohawk Police Commission that:

-No further action is necessary, setting out the reason for his/her decision;
-The member be admonished in regards to the matter;
-The member be charged under the Service Code of Conduct;
-An information be laid against the member and refer the matter to the Crown Attorney for prosecution.

You still be advised, in writing as to the decision of the Chief of Police/Designate.

REVIEW BY THE AKWESASNE MOHAWK POLICE COMMISSION:

If you not satisfied with the decision, you may within thirty (30) days of notification, request the Akwesasne Mohawk Police commission to review said decision.

Upon receipt of your request, the Akwesasne Mohawk Police Commission will review the matter and have the complaint further investigated if necessary.

Upon final decision by the Akwesasne Mohawk Police Commission, you the Chief of Police/designate and the member will be advised of their finding and their reasons for such findings.

NOTE: Admonish means = A disciplinary procedure undertaken between a member and the Chief of Police/Designate where the member is formerly apprised of the displeasure of the Chief of Police/designate and/or the Commission with the member’s conduct and the need for improvement.

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